Delivery & Shipping
Exchanges & Returns
Jewellery can be exchanged in the piece is damaged, in case of damage the piece will be replaced for you. Please bear in mind that custom made pieces will not be exchanged or returned. You can also drop us an email at email@example.com. Please note that shipping costs are non-refundable and must be borne by the customer.
We will not entertain exchanges any later than 7 days. If you wish to return/exchange a piece, please send us a mail within 3-5 days of receiving your order. In case of an exchange if you would like us to initiate a reverse pick up via our service providers, a reverse pick up charge of Rs. 380 will be levied (based on actuals)
Please read item descriptions carefully and note sizes, composition and dispatch times (in case of pre-ordered items) of products. If you are still unsure, please feel free to get in touch with us about any queries. Please also know monitors are calibrated differently and colours, while may be close, may not be 100% accurate.
Only regular priced items may be exchanged, unfortunately sale items are final sale and cannot be exchanged.
In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days. In case of an exchange, a credit note will be issued to you. We do not accept cancellations, orders once placed are considered final.
Shipping charges vary with the size, weight and mode of consignment.
On placing your order, you will receive an email containing a summary of the order. From the date of placing order, we would normally take 7-10 working days to deliver your order. In case of customized orders this may be longer if sourcing of material is needed. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners. In such cases, we will proactively reach out to you and keep you updated about the status of your order.
In case you need your order by a particular date, please reach out to our team and inform us in advance and we will try our best to fulfill your order by the desired date.
We ship worldwide. Our international shipping charges vary with the size, weight and location. International shipping is non-refundable.
Your purchase will be shipped through a reliable courier partner. Please allow up to 2 weeks for your package to arrive. Some areas may take longer depending on customs.
For international customers who wish to process their orders in USD or are facing issues with payments, please write to us on firstname.lastname@example.org. You can also find us on Etsy here : https://www.etsy.com/in-en/shop/Manjha
Manjha does not entertain cancellations once an order has been placed.